Excell the growth in Information and Communication Technology across the state of AJ&K.

State of the Art E-Facilitation Centre offering services under one roof


Services started




Meeting regarding commencement of services


Meeting with District administration


Meeting regarding digitalization of services

Services being offered..

Citizens can get facilitated now by issuance of NADRA Citizen Verification, Character Certificates, Police General Verification, ETO Biometric Verification, Covid Vaccination Certificates, Crime Report, Learner Driving License, Tenants Registration, Vehicle Verification, Utility Bills Submission, Women Violence Report, Copy of FIR, Birth Certificate, Death Certificate, State Subject Certificate, Domicile Certificate, E-Arms License and Loss Report.

Our Services

One Window
E-Facilitation Center Services

Birth Certificate

To Apply for Birth Certificate

Death certificate

Death certificate

Arms License

Acquiring Arms License in AJK Only.

State Subject Certificate

To get AJK Residential Status


To get Domicile of AJ&K



Benefits of E-Facilitation Centre AJ&K

  • Introducing transparency, efficiency and accountability.
  • Simplifying transaction procedures.
  • Minimizing cost to government (internal efficiency)
  • Increased public satisfaction index
  • Gradually Improving the transaction time for citizens and government
  • Offering new services.
  • Modernization / adoption of best practices.


Service will be delivered on the spot. E-Sahulat service is basically NADRA hosted service that provides citizens with variety of facilities. From Citizen CNIC verification, Vehicle Biometric verification, online remmitance, Mobile recharge/cards, BISP verification services, Utility Bills, funds transfer to plenty of other services.


Citizen will receive system generated SMS at any time in service flow through our SMS Gateways.

Customer Support

Citizens will receive a call from E-Facilitation Centre Management for feedback of the facilitated Service. Likewise, queries can be conveyed through 05822-920753.

Application Tracking

Citizens can track their application via tracking ID, through our website.

One Window Service

The concept is to integrate all such services under one roof from where citizens could avail easy access to government services.

Nice words from the people

Head Office

Information Technology BoardC, Block Old SecretariatMuzaffarabadAJ&K